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Cost and Satisfaction Trends in Swedish Elderly Home Care
University West, Department of Social and Behavioural Studies, Psychology and organization studies.ORCID iD: 0000-0003-0629-353X
School of Health and Education, University of Skövde.
2016 (English)In: Home Health Care Management & Practice, ISSN 1084-8223, E-ISSN 1552-6739, Vol. 28, no 4, 250-255 p.Article in journal (Refereed) Published
Abstract [en]

There is a widespread belief among the public and policy makers that quality of care in terms of user satisfaction can beimproved with increased spending. However, recent research indicates that structural resources (e.g., budget per elderly)in elderly home care do not predict quality of care in terms of older persons’ satisfaction with care. In the present study,we analyzed the longitudinal trends in costs and perceived quality of care across 3 years using nationwide data in Swedishelderly home care. The results showed that although costs have been steadily increasing, perceived quality of interpersonaltreatment in care has remained at the same level. An important implication is that future research and policy efforts toimprove quality should more directly target the mechanisms generating satisfaction.

Place, publisher, year, edition, pages
2016. Vol. 28, no 4, 250-255 p.
Keyword [en]
elderly care, home care, satisfaction, quality, individualized care, longitudinal analysis
National Category
Psychology (excluding Applied Psychology)
Research subject
URN: urn:nbn:se:hv:diva-10407DOI: 10.1177/1084822316646353OAI: diva2:1059974
Available from: 2016-12-27 Created: 2016-12-27 Last updated: 2016-12-27Bibliographically approved

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