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Working with Manchester triage: job satisfaction in nursing
Högskolan Väst, Institutionen för omvårdnad, hälsa och kultur, Avd för sjuksköterskeutbildning. Högskolan Väst, Institutionen för hälsovetenskap, Avdelningen för omvårdnad - grundnivå.ORCID-id: 0000-0002-9716-5113
Högskolan Väst, Institutionen för omvårdnad, hälsa och kultur, Avd för vårdvetenskap på grundnivå. Högskolan Väst, Institutionen för hälsovetenskap, Avdelningen för omvårdnad - grundnivå.
Högskolan Väst, Institutionen för omvårdnad, hälsa och kultur, Avd för vårdvetenskap på avancerad nivå.ORCID-id: 0000-0001-9463-7341
2014 (engelsk)Inngår i: International Emergency Nursing: Oral abstracts – 1st Global Conference on Emergency Nursing & Trauma Care: Dublin, Ireland, 18–21 September 2014, Elsevier, 2014, Vol. 22, nr 4, s. 254-254Konferansepaper, Oral presentation with published abstract (Fagfellevurdert)
Abstract [en]

Introduction: This study covers nurses' job satisfaction during triage at emergency departments in Western Sweden. Method: Data were collected from 74 triage nurses using a questionnaire containing 37 short form open questions. The answers were analysed descriptively and by measuring the covariance. Two open questions were analysed by content analysis. Results: The results showed a high degree of job satisfaction (88%). Triage as a method, the interesting nature of the work, and a certain freedom in connection with the triage tasks contributed to job satisfaction (R2 = 0.40). The nurses found their work interesting and stimulating, although some reported job dissatisfaction due to a heavy workload and lack of competence. Most of the nurses thought that Manchester Triage System (MTS) was a clear and straightforward method but in need of development. One result from the content analysis was difficulties in decision-making during the assessment of patients with multiple diseases. Since this patient group had increased in number, greater demands were placed on the nurses' competence. Conclusions: The rational modelling structure by which the triage method is constructed is unable to distinguish all the parameters that an experienced nurse takes into account. When the model is allowed to take precedence over experience, it can be of hindrance and contribute to certain estimates not corresponding with the patient's needs. The participants requested regular exercises solving and discussing patient scenarios, which can contribute to develop the instrument.

sted, utgiver, år, opplag, sider
Elsevier, 2014. Vol. 22, nr 4, s. 254-254
HSV kategori
Forskningsprogram
VÅRD- OCH HÄLSOVETENSKAP, Vårdvetenskap
Identifikatorer
URN: urn:nbn:se:hv:diva-7206DOI: 10.1016/j.ienj.2014.08.006ISI: 000347098200065OAI: oai:DiVA.org:hv-7206DiVA, id: diva2:774161
Konferanse
1st Global Conference on Emergency Nursing & Trauma Care, 2014
Merknad

Oral abstract, nummer O18.1.

Tilgjengelig fra: 2014-12-22 Laget: 2014-12-18 Sist oppdatert: 2019-03-12bibliografisk kontrollert

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Forsgren Gebring, SusanneForsman, BeritCarlström, Eric

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