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Design Experience from Experience Design: Towards Strategies for Enhancements
Högskolan Väst, Institutionen för ekonomi och it, Avd för medieproduktion.
Högskolan Väst, Institutionen för ekonomi och it, Avd för datavetenskap och informatik.ORCID-id: 0000-0002-6101-3054
2007 (engelsk)Inngår i: Proceedings of the 15th European conference on information systems (ECIS 2007): relevant rigour, rigorous relevance / [ed] Hubert Österle, Joachim Schelp & Robert Winter, University of St. Gallen , 2007, s. 1898-1909Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Enterprises within the experience-based economy face big challenges when investing in IS applications for their products and services. Especially, organizations and services that offer different kinds of attractions and experiences have realized the emergent use of mobile technology. In this paper we explore in what way an IS (information systems) design can enhance experience-based activities conducted at a Swedish regional museum. The research presents an in-depth analysis of a case study along with requirements and design activities for a location-aware, auditory museum guide, primarily aimed for people with visual and language disabilities was developed. We argue that in order to keep in pace with the on-going growth of experience-based and IS design initiatives, enterprises and designer must consider its value for their businesses. Thus, we have developed a three-level strategy for valuing enhancements of a proposed IS application. The strategy proved to be particular fruitful for both designers and managers when assessing the potential of various enhancements to generate values for the different target groups.

sted, utgiver, år, opplag, sider
University of St. Gallen , 2007. s. 1898-1909
HSV kategori
Forskningsprogram
SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
URN: urn:nbn:se:hv:diva-2874Scopus ID: 2-s2.0-84869461709OAI: oai:DiVA.org:hv-2874DiVA, id: diva2:381111
Konferanse
15th European Conference on Information Systems, ECIS 2007; St. Gallen; Switzerland; 7 June 2007 through 9 June 2007
Tilgjengelig fra: 2010-12-23 Laget: 2010-11-29 Sist oppdatert: 2019-10-13bibliografisk kontrollert

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