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Design Experience from Experience Design: Towards Strategies for Enhancements
University West, School of Business, Economics and IT, Division of Media Production.
University West, School of Business, Economics and IT, Division of Computer Science and Informatics.ORCID iD: 0000-0002-6101-3054
2007 (English)In: Proceedings of the 15th European conference on information systems (ECIS 2007): relevant rigour, rigorous relevance / [ed] Hubert Ă–sterle, Joachim Schelp & Robert Winter, University of St. Gallen , 2007, p. 1898-1909Conference paper, Published paper (Refereed)
Abstract [en]

Enterprises within the experience-based economy face big challenges when investing in IS applications for their products and services. Especially, organizations and services that offer different kinds of attractions and experiences have realized the emergent use of mobile technology. In this paper we explore in what way an IS (information systems) design can enhance experience-based activities conducted at a Swedish regional museum. The research presents an in-depth analysis of a case study along with requirements and design activities for a location-aware, auditory museum guide, primarily aimed for people with visual and language disabilities was developed. We argue that in order to keep in pace with the on-going growth of experience-based and IS design initiatives, enterprises and designer must consider its value for their businesses. Thus, we have developed a three-level strategy for valuing enhancements of a proposed IS application. The strategy proved to be particular fruitful for both designers and managers when assessing the potential of various enhancements to generate values for the different target groups.

Place, publisher, year, edition, pages
University of St. Gallen , 2007. p. 1898-1909
National Category
Information Systems
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-2874Scopus ID: 2-s2.0-84869461709OAI: oai:DiVA.org:hv-2874DiVA, id: diva2:381111
Conference
15th European Conference on Information Systems, ECIS 2007; St. Gallen; Switzerland; 7 June 2007 through 9 June 2007
Available from: 2010-12-23 Created: 2010-11-29 Last updated: 2019-10-13Bibliographically approved

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Lundh-Snis, Ulrika

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CiteExportLink to record
Permanent link

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Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf