Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Kompetensstrategier vid införande av kundcenter i kommuner
University West, Department of Economics and IT, Division of Media Production. (Innoveta)ORCID iD: 0000-0002-2118-2152
University West, Department of Economics and Informatics, Divison of Informatics. (Innoveta)ORCID iD: 0000-0003-3914-3212
2010 (Swedish)In: Lärande i och för det nya arbetslivet / [ed] Lagrosen, Stefan, Lundh-Snis Ulrika, Nehls, Eddy, Lund: Studentlitteratur, 2010, 1, p. 31-46Chapter in book (Other academic)
Place, publisher, year, edition, pages
Lund: Studentlitteratur, 2010, 1. p. 31-46
Keywords [en]
E-government, contact centre, work-integrated learning, competence strategies, MOA-model, evaluation
Keywords [sv]
Kontaktcenter, e-förvaltning, arbetsintegrerat lärande, kompetensstrategier, MOA-modellen, utvärdering
National Category
Pedagogical Work Information Systems
Research subject
SOCIAL SCIENCE, Educational science; Work Integrated Learning; SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-2792ISBN: 978-91-44-07062-9 (print)OAI: oai:DiVA.org:hv-2792DiVA, id: diva2:359671
Projects
InnovetaAvailable from: 2010-10-29 Created: 2010-10-29 Last updated: 2018-01-12Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Förlagets webbplats

Authority records BETA

Bernhard, IreneGrundén, Kerstin

Search in DiVA

By author/editor
Bernhard, IreneGrundén, Kerstin
By organisation
Division of Media ProductionDivison of Informatics
Pedagogical WorkInformation Systems

Search outside of DiVA

GoogleGoogle Scholar

isbn
urn-nbn

Altmetric score

isbn
urn-nbn
Total: 282 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf