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The relationship between quality management and health : exploring the underlying dimensions 
University West, Department of Engineering Science, Division of Process and Product Development.ORCID iD: 0000-0001-5545-5457
Mid Sweden University, Department of Engineering, Physics and Mathematics.
University West, Department of Economics and IT, Division of Business Administration.ORCID iD: 0000-0003-3310-305X
2010 (English)In: International Journal of Productivity and Quality Management, ISSN 1746-6482, Vol. 5, no 2, p. 109-123Article in journal (Refereed) Published
Abstract [en]

The first purpose of this study was to verify the relationship betweenworkplace health and quality management, particularly the values 'leadership commitment' and 'participation of everybody' whose importance previous research has pointed to. The second purpose of the study was to examine the constituents and mechanics of the relationships between health and those values. A case study was carried out in a Swedish manufacturing company using data triangulation in the form of in-depth interviews and focus-group interviews on three levels.

The findings show that the perceptions of the quality management values were significantly correlated with the employees' perception of their health. This finding substantiates earlier studies indicating a relationship between quality and health. Important dimensions of 'leadership commitment' and 'participation of everybody', regarding health, were identified and described in models. The paper provides additional understanding of the connection between quality management and health, particularly regarding the role of leadership. 

Place, publisher, year, edition, pages
Olney, Bucks , UK: Inderscience Publishers , 2010. Vol. 5, no 2, p. 109-123
Keywords [en]
employee health; quality management; total quality management;
National Category
Economics and Business
Research subject
ENGINEERING, Quality management
Identifiers
URN: urn:nbn:se:hv:diva-2780OAI: oai:DiVA.org:hv-2780DiVA, id: diva2:358918
Available from: 2010-10-25 Created: 2010-10-25 Last updated: 2015-06-24Bibliographically approved

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Lagrosen, YvonneLagrosen, Stefan

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