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New Organizational Forms can Emerge when CSCW systems are Implemented in the Swedish Social Insurance Board
University West, Department of Economics and IT, Division of Computer Science and Informatics.ORCID iD: 0000-0003-3914-3212
1999 (English)In: Proceedings of the 22nd Information Systems research Seminar in Scandinavia: Enterprise Architectures for Virtual Organisations / [ed] Käköla, Timo, K., Jyväskylä, Finland: Jyväskylä University Printing House , 1999, p. 377-398Conference paper, Published paper (Refereed)
Abstract [en]

The CSCW technology enables a flexible design of the organisation compared with the old technology. New organisation forms emerge that are flexible, boundless and process-oriented. In this article a case study is presented of the development and test of a prototype in Lotus Notes for dealing with social insurance matters within the Swedish Social Insurance Board. The focus of the case study is on integration of work organisation aspects into the development process of CSCW systems. The design of the technology and the organisation could affect the work organisation of the individual as well as efficiency and quality aspects. Scenarios are proposed as a technique for discussion and design of the future work organisation of CSCW systems.

Place, publisher, year, edition, pages
Jyväskylä, Finland: Jyväskylä University Printing House , 1999. p. 377-398
Keywords [en]
CSCW, Lotus Notes, social insurance board, work organisation, work situation, efficiency, quality, system development work, scenarios
National Category
Information Systems
Research subject
SOCIAL SCIENCE, Informatics
Identifiers
URN: urn:nbn:se:hv:diva-2685ISBN: 951-39-0512-8 (print)OAI: oai:DiVA.org:hv-2685DiVA, id: diva2:351021
Conference
IRIS 22, Keuruu, Finland
Available from: 2010-09-12 Created: 2010-09-12 Last updated: 2018-01-12Bibliographically approved

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Grundén, Kerstin

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