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Digital transformation in local government organisations: empirical evidence from blockchain initiatives
KU Leuven, Public Governance Institute, Belgium.
University of Gothenburg, Department of Applied IT (SWE).
University of Gothenburg, Department of Applied IT (SWE).ORCID iD: 0000-0001-6636-055X
University of Gothenburg, Department of Applied IT (SWE).
2022 (English)In: ACM International Conference Proceeding Series / [ed] Rattikorn Hewett, ACM Digital Library, 2022, p. 336-345Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

Local government organisations are the first contact between the citizen and state authorities. However, the rapid technological development in the private sector raises questions on how public actors can keep up. Seeking improvement, local governments undergo the process of digital transformation (DT). This encompasses a variety of processes and initiatives, including experimenting with new technological solutions. We focus here on experiments on one of these emerging technologies: blockchain. We report the results of a multi-case study investigating the DT processes that experiment with blockchain technology in three municipalities in Western Europe. We present our theoretical perspective (institutional logics and digital transformation), describe our qualitative comparative case methodology that relies on key-respondent interviews, and discuss our distilled categorisation of three activities (including excerpts from data). © 2022 ACM.

Place, publisher, year, edition, pages
ACM Digital Library, 2022. p. 336-345
Keywords [en]
blockchain; digital transformation; institutional logics; local government
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hv:diva-20775DOI: 10.1145/3543434.3543474Scopus ID: 2-s2.0-85139025852OAI: oai:DiVA.org:hv-20775DiVA, id: diva2:1797674
Conference
23rd Annual International Conference on Digital Government Research: Intelligent Technologies, Governments and Citizens, DGO 2022 Virtual, Online 15 June 2022 through 17 June 2022.
Available from: 2023-09-15 Created: 2023-09-15 Last updated: 2023-09-15Bibliographically approved

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Norström, Livia

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CiteExportLink to record
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Citation style
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