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Need-Solution Pairing and the Role of Emerging Technology in a Public Sector Innovation Process
University of Gothenburg, Gothenburg, (SWE).
University West, School of Business, Economics and IT, Division of Media and Design. (KAMAIL)ORCID iD: 0000-0001-6636-055X
University of Gothenburg, Gothenburg (SWE).
2023 (English)In: ECIS 2023 Proceedings: Research Papers, Association for Information Systems, 2023, p. 1-16Conference paper, Oral presentation with published abstract (Refereed)
Abstract [en]

New emerging digital technologies are evolving at an unprecedented pace. These advancements create increasing expectations for public sector organizations. However, we do not yet know much about the processes of these organizations when approaching emerging technologies. Such early innovation processes are critical to reaping the benefits of emerging technologies. We conducted a case study of a Nordic government agency to explore how a potentially paradigm-changing idea involving blockchain,evolves through an innovation process. We investigated the characteristics of early innovation search processes as a public sector organization approaches emerging technologies. Our contribution shows 1) how the search focus shifts over time - focus can be more about the solution, the need or the need–solution pair, and 2) how the conceptualization of technology plays an important role in the process.The findings increase our understanding of innovation processes in the public sector.

Place, publisher, year, edition, pages
Association for Information Systems, 2023. p. 1-16
Series
Research Papers ; 375
Keywords [en]
Public Sector Innovation, Need-Solution Pairing, Emerging Technology, Innovation Process, Learning
National Category
Information Systems, Social aspects Business Administration
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-20773OAI: oai:DiVA.org:hv-20773DiVA, id: diva2:1797215
Conference
ECIS 2023 Thirty-first European Conference on Information Systems, June 11-16, Kristiansand, Norway
Available from: 2023-09-14 Created: 2023-09-14 Last updated: 2024-01-04Bibliographically approved

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Norström, Livia

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CiteExportLink to record
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Citation style
  • apa
  • ieee
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Language
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  • en-US
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  • nn-NB
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  • Other locale
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Output format
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