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Experiences of using surveillance cameras as a monitoring solution at nursing homes: The eldercare personnel's perspectives.
University West, Department of Health Sciences, Section for nursing - graduate level. (LOVHH)ORCID iD: 0000-0001-7367-715X
University West, Department of Health Sciences, Section for nursing - undergraduate level. (LOVHH)
University West, School of Business, Economics and IT, Divison of Informatics. (LOVHH)ORCID iD: 0000-0002-1421-868X
2023 (English)In: BMC Health Services Research, E-ISSN 1472-6963, Vol. 23, no 1, article id 144Article in journal (Refereed) Published
Abstract [en]

BACKGROUND: As the number of older people increases, so does the need for care. However, the workforce in eldercare cannot increase at the rate required to match the needs. Welfare technologies, such as surveillance cameras, can replace physical visits and be used at night to monitor older people in order to keep them safe, while not disturbing their sleep. The aim of the paper is to analyze obstacles and opportunities associated with implementation and use of surveillance cameras at nursing homes from the perspectives of the practitioners who use the technology, their working environment and the conditions of the older people with cognitive impairment who live in nursing homes.

METHODS: Individual semi-structured interviews were conducted with the eldercare personnel at nursing homes to understand their experiences of implementation and use of surveillance cameras. The transcribed interviews were analyzed using qualitative content analysis. The consolidated criteria for reporting qualitative research (COREQ) was used as a guidance tool.

RESULTS: The results show that the eldercare personnel experienced lack of adequate information, education and support related to using surveillance cameras. Several benefits are highlighted, such as better working environment and that the residents were not unnecessarily disturbed at night. However, the results also show that it is important to clarify that surveillance cameras cannot replace the human presence.

CONCLUSIONS: The conclusions from this study are the importance of prerequisites for implementation, and that using surveillance cameras contributed to improvements in the working environment at night and created possibilities to maintain security and integrity for older people living in nursing homes.

Place, publisher, year, edition, pages
2023. Vol. 23, no 1, article id 144
Keywords [en]
Eldercare personnel, Nursing home, Older people, Privacy, Surveillance camera
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-19671DOI: 10.1186/s12913-023-09130-2ISI: 000932693000002PubMedID: 36765321Scopus ID: 2-s2.0-85147893556OAI: oai:DiVA.org:hv-19671DiVA, id: diva2:1796841
Note

This article is licensed under a Creative Commons Attribution 4.0 International License

This work was supported by the Interreg Sweden-Norway, European Regional Development Fund (ERDF) (grant numbers: 20201564 and 20202391

Available from: 2023-09-13 Created: 2023-09-13 Last updated: 2024-01-11Bibliographically approved

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Emilsson, MariaKarlsson, ChristinaSvensson, Ann

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