Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Technostress and social media at work: Investigating negative and positive stressors and strains from a person-technology-fit perspective
University West, School of Business, Economics and IT, Division of Business Administration. University West, School of Business, Economics and IT, Division of Real Estate, Economics and Society. (LINA)ORCID iD: 0000-0002-1435-1632
2021 (English)In: Proceedings of the Annual Hawaii International Conference on System Sciences, IEEE Computer Society , 2021, Vol. 2020-January, p. 2780-2789Conference paper, Published paper (Refereed)
Abstract [en]

Multiple organizational social media (MOSM) foster new ways of communication, interaction and new encounters for organizations that can cause stress. There is a lack of studies focusing on both positive and negative stressors deriving from social media. In this study, both negative and positive stressors and strains deriving from using MOSM are studied in an international hotel chain with employees in eight European countries over a period of seven years. The results indicate that techno stressors such as work overload, work-life conflict, and changing algorithms create negative stressors. However, positive stressors such as the ability to create new ways of providing service were also found. The study makes a theoretical contribution to technostress research in the Information Systems research field by uncovering both positive and negative stressors and strains created over time as well as suggesting a development of the Person-Technology fit model.

Place, publisher, year, edition, pages
IEEE Computer Society , 2021. Vol. 2020-January, p. 2780-2789
Keywords [en]
Systems science, European Countries; Social media; Systems research; Technostress; Work life; Work overloads, Social networking (online)
National Category
Information Systems, Social aspects Health Care Service and Management, Health Policy and Services and Health Economy Nursing
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-18271Scopus ID: 2-s2.0-85108339818OAI: oai:DiVA.org:hv-18271DiVA, id: diva2:1651114
Conference
54th Annual Hawaii International Conference on System Sciences, HICSS 2021
Available from: 2022-04-11 Created: 2022-04-11 Last updated: 2022-04-12Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

ScopusKonferensens pdf

Authority records

Högberg, Karin

Search in DiVA

By author/editor
Högberg, Karin
By organisation
Division of Business AdministrationDivision of Real Estate, Economics and Society
Information Systems, Social aspectsHealth Care Service and Management, Health Policy and Services and Health EconomyNursing

Search outside of DiVA

GoogleGoogle Scholar

urn-nbn

Altmetric score

urn-nbn
Total: 218 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf