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Preconditions for nurses' perceived organizational support in healthcare: a qualitative explorative study.
University West, Department of Health Sciences, Section for nursing - graduate level. (LOV)ORCID iD: 0000-0003-2476-4411
University West, Department of Health Sciences, Section for nursing - graduate level. (LOV)ORCID iD: 0000-0003-0084-4636
Region Jönköping County and Jönköping Academy for Improvement of Health and Welfare, Jönköping University, Jönköping (SWE).
School of Public Health and Community Medicine, Institute of Medicine, University of Gothenburg, Gothenburg (SWE).
2021 (English)In: Journal of Health Organization & Management, ISSN 1477-7266, E-ISSN 1758-7247, Vol. 35, no 9, p. 281-297Article in journal (Refereed) Published
Abstract [en]

PURPOSE: The purpose of this paper is to inductively explore the context-specific preconditions for nurses' perceived organizational support (POS) in healthcare organizations.

DESIGN/METHODOLOGY/APPROACH: A qualitative interview study was performed, based on the critical incident technique (CIT), with 24 registered nurses in different specialities of hospital care.

FINDINGS: The nurses perceived three actors as essential for their POS: the first-line manager, the overarching organization and their college. The preconditions affecting the nurses' perceptions of organizational support were supportive structuring and structures at work, as well as individual recognition and professional acknowledgement.

ORIGINALITY/VALUE: Previous studies of POS have mostly had a quantitative outset. In this paper, context-specific preconditions for nurses' POS are described in depth, enabled by the qualitative approach of the study. The findings may be used to guide healthcare organizations and managers aiming to foster nurses' POS, and thereby, benefit nurses' well-being and retention, as well as healthcare quality and efficiency.

Place, publisher, year, edition, pages
2021. Vol. 35, no 9, p. 281-297
Keywords [en]
Healthcare efficiency, Healthcare quality, Healthcare staff retention, Management support, Nurses' health, Nurses' working conditions
National Category
Nursing
Research subject
NURSING AND PUBLIC HEALTH SCIENCE, Nursing science
Identifiers
URN: urn:nbn:se:hv:diva-17482DOI: 10.1108/JHOM-03-2020-0091ISI: 000696559200002PubMedID: 34523305Scopus ID: 2-s2.0-85114858259OAI: oai:DiVA.org:hv-17482DiVA, id: diva2:1596421
Available from: 2021-09-22 Created: 2021-09-22 Last updated: 2022-03-29

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Gadolin, ChristianSkyvell Nilsson, Maria

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