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Medarbetarnas perspektiv på organisationsförändring, ledarskap och organisationskultur: Effekten av Covid-19 på organisationsförändring inom vården
University West, School of Business, Economics and IT, Division of Business Administration.
University West, School of Business, Economics and IT, Division of Business Administration.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesisAlternative title
Employees' perspectives on organizational change, leadership and organizational culture : The effect of Covid-19 on organizational change in healthcare (English)
Abstract [sv]

Denna studies syfte var att bidra med en djupare kunskap om organisationsförändringar inom vården med fokus på Covid-19 och dess påverkan på ledarskapet och organisationskulturen utifrån medarbetarnas perspektiv. Studien har en kvalitativ ansats och semistrukturerade intervjuer är den metod som använts för att kunna ha djupare samtal med våra respondenter. Valet av organisationer grundade sig i att skapa en djupare helhetsbild av vårdorganisationer och inte avgränsa studien till endast en form av vårdorganisation. Studien slutsats kom fram till att Covid-19 medfört stora förändringar inom vården som påverkat ledarskapet och organisationskulturen. Studien har kommit fram till att vården har lyckats med att hantera förändringen och anpassa sig men samtidigt har de misslyckats med att behålla eller utveckla sin organisationskultur så att den främjar medarbetarna. Studien visar att vårdorganisationer har misslyckats med att hantera motstånd från medarbetarna vilket beror på att medarbetare inte delar organisationens visioner och mål om förändringen. Studien har presenterat ett resultat som visar att ledarskapet inom vården har inte förändrats mycket i jämförelse med innan pandemin. Men det visar sig tydligt att ledarna inte har samma relation med sina medarbetare som förut vilket påverkat organisationskulturen. 

Abstract [en]

The purpose of this study was to contribute to a deeper understanding of organizational changes in healthcare with a focus on Covid-19 and its impact on leadership and organizational culture from the perspective of employees. The study has a qualitative approach and semi-structured interviews are the method used to be able to have deeper conversations with our respondents. The choice of organizations was based on creating a deeper overall picture of healthcare organizations and not limiting the study to only one form of healthcare organization. The study concluded that Covid-19 brought major changes in healthcare that affected the leadership and the organizational culture. The study has concluded that healthcare has succeeded in managing the change and adapting, but at the same time they have failed to maintain or develop their organizational culture so that it promotes the employees. The study shows that healthcare organizations have failed to deal with resistance from employees, which is due to employees not sharing the organization's visions and goals of change. The study has presented a result that shows that leadership in healthcare has not changed much compared to before the pandemic. But it is clear that the leaders do not have the same relationship with their employees as before, which has affected the organizational culture.

Place, publisher, year, edition, pages
2021. , p. 37
Keywords [en]
Organizational change, Leadership, Staff perspective, Covid-19, Organizational culture, Crisis leadership, Healthcare, Hospital, Nursing, Employee perspective, Employee
Keywords [sv]
Organisationsförändring, Ledarskap, Medarbetare, Medarbetare perspektiv, Covid-19, Organisationskultur, Krisledarskap, Vårdorganisation, Sjukhus
National Category
Business Administration
Identifiers
URN: urn:nbn:se:hv:diva-16941Local ID: EXC516OAI: oai:DiVA.org:hv-16941DiVA, id: diva2:1582987
Subject / course
Business administration
Educational program
Ekonomprogrammet
Supervisors
Examiners
Available from: 2021-08-23 Created: 2021-08-04 Last updated: 2021-08-23Bibliographically approved

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