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“Det handlar om liv och död”: En kvalitativ studie om undersköterskors upplevelser av tvärprofessionell kommunikation
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
University West, Department of Social and Behavioural Studies, Division of Psychology, Pedagogy and Sociology.
2021 (Swedish)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Aktuella studier belyser hur bristande tvärprofessionell kommunikation (TK) utgör en av de främsta orsakerna till patientrelaterade olyckor. Icke fungerande TK kan därför anses utgöra en risk mot det grundläggande målet inom vården; att säkerställa en säker vård för patienten. Ett väl utforskat ämne är hur läkare och sjuksköterskor upplever kommunikation mellan professioner. Undersköterskors upplevelser är dock ett till synes outforskat område. Denna studie riktar sig därmed till att utgöra ett bidrag på området genom att undersöka undersköterskors upplevelser av TK inom intensiv- och operationsavdelningar. Sex semistrukturerade intervjuer genomfördes med undersköterskor från intensiv- och operationsavdelningar för att besvara studiens syfte. Data analyserades med hjälp av en tematisk analys. Enligt resultatet utgör tydlighet en central faktor för tvärprofessionell kommunikation på arbetsplatsen. Vidare beskrevs hur hierarkier, tillfälle/situation och personlighet utgör påverkansfaktorer på tvärprofessionell kommunikation. I diskussionen diskuteras studiens resultat utifrån tre centrala faktorer i TK: kommunikation, arbetsklimat samt hierarki/status. 

Abstract [en]

Studies show that a lack of interprofessional communication (IC) is a leading cause of patient-related accidents. Therefore, functional IC can be considered to constitute the foundational goal of healthcare; to ensure patients safety. Several studies focus on doctors and nurses’ perceptions of the subject. Meanwhile, little to no studies focus on the perceptions of nurse-assistants. This study aims to contribute to the field by exploring perceptions of IC by nurse-assistants in intensive care units and operation units. To answer the questions of the study, six semi-structured interviews were conducted with nurse- assistants from intensive care- and operating units. Collected data was recorded, transcribed, and analysed through a thematic analysis. Key findings of the study were that nurse assistants viewed clarity as central for effective IC. Hierarchy, personality and timing were viewed as central aspects that influenced IC. The findings were discussed and contextualised by prior studies and theories on the field. In the discussion we argue about three central factors of IC: communication, work climate and hierarchy/status.

Place, publisher, year, edition, pages
2021. , p. 40
Keywords [en]
interprofessional communication, nurse-assistants, perceptions. interprofessional collaboration, hierarchy, work environment
Keywords [sv]
tvärprofessionell kommunikation, undersköterskor, upplevelser, tvärprofessionella samarbeten, hierarki, arbetsmiljö
National Category
Pedagogy
Identifiers
URN: urn:nbn:se:hv:diva-16839Local ID: EXP503OAI: oai:DiVA.org:hv-16839DiVA, id: diva2:1582061
Subject / course
Pedagogics
Educational program
Personalvetarprogrammet
Supervisors
Examiners
Available from: 2021-08-20 Created: 2021-07-28 Last updated: 2021-08-20Bibliographically approved

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CiteExportLink to record
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