Change search
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf
Management challenges for future digitalization of healthcare services
University West, School of Business, Economics and IT, Divison of Informatics. Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR). (LINA)ORCID iD: 0000-0002-7884-9851
University West, School of Business, Economics and IT, Divison of Informatics. (LINA)ORCID iD: 0000-0002-1421-868X
Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR).
Østfold University College, Faculty of Health and Welfare, P.O. 700, Halden, 1757, Norway (NOR).
Show others and affiliations
2020 (English)In: Futures: The journal of policy, planning and futures studies, ISSN 0016-3287, E-ISSN 1873-6378, Vol. 124, article id 102636Article in journal (Refereed) Published
Abstract [en]

eHealth is considered a solution to current challenges in healthcare. However, its use is not very well developed, and its potential has been little exploited. There are many reasons for the limited diffusion of eHealth. Knowledge, opportunities for training and collaborative activities are examples of factors that influence diffusion. Managerial responsibility is decisive in transforming healthcare. This paper aims at exploring middle management strategies that can facilitate workplace learning when introducing eHealth and new ways of providing healthcare. Introduction of eHealth will imply new and innovative working processes, where both employees and managers need to be aware that their work will change fundamentally, from routine work to work that involves learning, skills development and continuous changes in work practice. This study takes a qualitative approach by analysing data collected through focus group interviews. The findings indicate a necessity for a shift towards learning-oriented leadership and adaptive management that emphasizes employee involvement and opportunities for learning. Helping employees make sense of the complexities associated with continuously changing work practices is another identified middle management strategy. Scenario planning and backcasting stand out as suitable tools for sensemaking in complex organizations and as techniques that can promote workplace learning. © 2020 The Author(s)

Place, publisher, year, edition, pages
Elsevier Ltd , 2020. Vol. 124, article id 102636
Keywords [en]
adaptive management; digitization; future prospect; health care; health services; learning; qualitative analysis; scenario analysis; workplace
National Category
Information Systems, Social aspects
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-15972DOI: 10.1016/j.futures.2020.102636ISI: 000593779600012Scopus ID: 2-s2.0-85091904537OAI: oai:DiVA.org:hv-15972DiVA, id: diva2:1501497
Funder
Interreg Sweden-Norway, 20201564Available from: 2020-11-17 Created: 2020-11-17 Last updated: 2021-04-29Bibliographically approved

Open Access in DiVA

No full text in DiVA

Other links

Publisher's full textScopus

Authority records

Gjellebæk, CamillaSvensson, AnnGrundén, Kerstin

Search in DiVA

By author/editor
Gjellebæk, CamillaSvensson, AnnGrundén, Kerstin
By organisation
Divison of InformaticsSchool of Business, Economics and IT
In the same journal
Futures: The journal of policy, planning and futures studies
Information Systems, Social aspects

Search outside of DiVA

GoogleGoogle Scholar

doi
urn-nbn

Altmetric score

doi
urn-nbn
Total: 419 hits
CiteExportLink to record
Permanent link

Direct link
Cite
Citation style
  • apa
  • ieee
  • modern-language-association-8th-edition
  • vancouver
  • Other style
More styles
Language
  • de-DE
  • en-GB
  • en-US
  • fi-FI
  • nn-NO
  • nn-NB
  • sv-SE
  • Other locale
More languages
Output format
  • html
  • text
  • asciidoc
  • rtf