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The Dark Sides of Technology: Barriers to Work-Integrated Learning
Østfold University College, Halden, Norway (NOR).
University West, School of Business, Economics and IT, Divison of Informatics. (LINA iAIL)ORCID iD: 0000-0002-1421-868X
Østfold University College, Halden, Norway (NOR).
2020 (English)In: Augmented Cognition: Human Cognition and Behavior / [ed] Schmorrow Dylan D. & Fidopiastis Cali M., Springer International Publishing , 2020, p. 69-85Conference paper, Published paper (Refereed)
Abstract [en]

Digitalization and technology are interventions seen as a solution to the increasing demand for healthcare services, but the associated changes of the services are characterized by multiple challenges. A work-integrated learning approach implies that the learning outcome is related to the learning environment and the learning affordances available at the actual workplace. To shape workplace affordances it is of great importance to get a deeper understanding of the social practices. This paper will explore a wide range of managers' and professionals' emotions, moods and feelings related to digitalization and new ways of providing healthcare services, as well as the professionals' knowledge and experiences. Zhang's affective response model (ARM) will be used as a systematic approach and framework to gain knowledge of how professionals and managers experience and experience digitization of municipal health services. The research question is: How can knowledge about dark sides of technology reduce barriers to work-integrated learning?This paper is based on a longitudinal study with a qualitative approach. Focus group discussions were used as method for collecting data. The findings and themes crystallized through the content analysis were then applied to the Affective Response Model as a systematic approach to gain more knowledge about professionals and managers' experiences and how that knowledge can reduce the barriers to work-integrated learning. Understanding of, and consciousness about the dark sides of technology and the professionals' affective responses may support the digitalization of the sector and the development of the new ways of providing healthcare services.

Place, publisher, year, edition, pages
Springer International Publishing , 2020. p. 69-85
Series
Lecture Notes in Computer Science ; 12197
Keywords [en]
Dark sides of technology, Focus groups, Work-integrated learning
National Category
Health Care Service and Management, Health Policy and Services and Health Economy Information Systems, Social aspects
Research subject
Work Integrated Learning
Identifiers
URN: urn:nbn:se:hv:diva-15723DOI: 10.1007/978-3-030-50439-7_5Scopus ID: 2-s2.0-85088753321ISBN: 978-3-030-50439-7 (electronic)OAI: oai:DiVA.org:hv-15723DiVA, id: diva2:1460670
Conference
14th International Conference, AC 2020, Held as Part of the 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020
Funder
Interreg Sweden-NorwayAvailable from: 2020-08-24 Created: 2020-08-24 Last updated: 2023-06-04Bibliographically approved

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