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En studie om intern kommunikation i distribuerad agil systemutveckling med tvärfunktionella utvecklarteam
University West, School of Business, Economics and IT, Divison of Informatics.
University West, School of Business, Economics and IT, Divison of Informatics.
2018 (Swedish)Independent thesis Basic level (university diploma), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Med hjälp av ett kvalitativt tillvägagångssätt och genom semistrukturerade intervjuer har denna studie undersökt hur distribuerad agil systemutveckling påverkar den interna kommunikationen mellan tvärfunktionella team. Intervjuerna genomförs med personal som arbetar i IT-projekt med distribuerade, agila team.

Resultatet av studien visar att det finns utmaningar i form av tekniska problem vid möten via Internet, missförstånd och en högre sannolikhet för felaktig förståelse vad gäller lagmedlemmarnas uppgifter. För det andra verkar det som att, till skillnad från liknande tidigare studier, kulturella skillnader och språkbarriärer inte var ett stort problem. För det tredje framkom det, också till skillnad från tidigare studier, trots en välfungerande infrastruktur problematiska moment i form av mänskliga faktorer.

I slutet av denna studie föreslår vi att det finns behov av fortsatt forskning för att utforska de sammanhang där de mänskliga faktorerna påverkar distribuerade agila team.

Abstract [en]

With the help of a qualitative approach and by means of semi structured interviews, this study investigated how distributed agile system development affects the internal communication between cross-functional teams. The interviews are conducted with staff who work in IT-projects with distributed agile teams.

The result of the study shows that there are challenges in the form of technical problems during meetings over the Internet, misunderstandings and a higher probability of inaccurate comprehension regarding team members tasks. Secondly, it seems that, unlike similar earlier studies, cultural differences and language barriers were not a major problem. Thirdly, unlike earlier studies, it emerged despite the well-functioning infrastructure problematic moments in the form of human factors.

At the end of this study, we propose that there is a need for continued research in order to explore the contexts in which the human factors affect distributed agile teams.

Place, publisher, year, edition, pages
2018. , p. 43
Keywords [en]
Communication, Agile development, Distributed development.
Keywords [sv]
Kommunikation, Agil utveckling, Distribuerad utveckling
National Category
Information Systems, Social aspects
Identifiers
URN: urn:nbn:se:hv:diva-13104Local ID: EIC501OAI: oai:DiVA.org:hv-13104DiVA, id: diva2:1261082
Subject / course
Informatics
Educational program
Systemutveckling - IT och samhälle
Supervisors
Examiners
Available from: 2018-11-14 Created: 2018-11-06 Last updated: 2018-11-14Bibliographically approved

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Output format
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