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Quality and health in a learning organisation
Högskolan Väst, Institutionen för ekonomi och it, Avd för företagsekonomi.ORCID-id: 0000-0003-3310-305X
Högskolan Väst, Institutionen för ingenjörsvetenskap, Avd för process- och produktutveckling.ORCID-id: 0000-0001-5545-5457
2009 (Engelska)Ingår i: Proceedings of the 12th International QMOD Conference in Verona, 27-30 August 2009, Verona, 2009Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Purpose The purpose of this study is to shed light upon the connections between quality management, employee health and organisational learning. As we wanted to focus on the learning aspect, we chose to carry out the study in organisations for which learning and knowledge is the main activity. Therefore, the school sector was considered a suitable object for study. Methodology/approach The study is based on a quantitative survey using a structured questionnaire. Items measuring health status and prominent values of quality management developed from previous research were included in the questionnaire. The teachers in a random sample of 20 schools in the province of Västra Götaland in south-western Sweden received the questionnaires. The number of completed and returned questionnaires was 229. The items were checked for reliability with Cronbach’s Alpha tests and the correlation was measured with Pearson’s correlation test. Findings The Conbach’s Alpha tests showed that the reliability of all the indices measured was sufficient. Moreover, correlations were found between all the indices of quality management values and the health index. This indicates that the health status of the school employees is related to the level of adoption of the studied quality management values. In order to ground the findings in a relevant theoretical setting they were related to the theories of organisational learning. A framework depicting the findings from an organisational learning perspective has been developed. Research limitation/implications The findings of this research strengthen the knowledge of the connections between quality management and health. The framework combining health implications of quality management with organisational learning constitutes a useful vantage point for further research. As health promotion is closely related to pedagogical issues, this should be a promising area for future research. The study was carried out in Sweden and the possibilities for generalising the findings to other countries are not certain. In addition, the relevance of the study for other organisations than schools remains unproven. Accordingly, more research in this direction in other countries and different sectors should be welcome Originality/Value of paper Previous research has indicated links between quality management values and employee health. However, this has mainly been studied in an industrial manufacturing setting and no studies have been directed towards the school sector. Consequently, the findings of this research study are valuable for the general understanding of the relationship between quality management and health. Furthermore, the connections to organisational learning represent a novel approach which could build bridges between quality management and health promotion leading to a more holistic understanding of quality and health in organisations. For managers, the findings are useful as guiding lights in their quests towards higher quality and better employee health.

Ort, förlag, år, upplaga, sidor
Verona, 2009.
Nyckelord [en]
Quality, health, learning organisation
Nationell ämneskategori
Företagsekonomi
Forskningsämne
TEKNIK, Kvalitetsutveckling; SAMHÄLLSVETENSKAP, Företagsekonomi; Arbetsintegrerat lärande
Identifikatorer
URN: urn:nbn:se:hv:diva-2250ISBN: 9788890432705 (tryckt)OAI: oai:DiVA.org:hv-2250DiVA, id: diva2:310789
Konferens
12th International QMOD Conference in Verona, 27-30 August 2009
Tillgänglig från: 2010-04-16 Skapad: 2010-03-03 Senast uppdaterad: 2015-06-24Bibliografiskt granskad

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Lagrosen, StefanLagrosen, Yvonne

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