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Employee health in the wellness industry
Högskolan Väst, Institutionen för ingenjörsvetenskap, Avdelningen för Industriell ekonomi, Elektro- och Maskinteknik. (KLOK (Kvalitet i Lärande OrganisationsKultur)ORCID-id: 0000-0001-5545-5457
Högskolan Väst, Institutionen för ekonomi och it, Avd för företagsekonomi. (KLOK)ORCID-id: 0000-0003-3310-305X
Högskolan Väst, Institutionen för ingenjörsvetenskap. (KLOK)
2013 (engelsk)Inngår i: Toulon-Verona Conference XVI. USB-minne, Toulon-Verona Conference , 2013Konferansepaper, Publicerat paper (Fagfellevurdert)
Abstract [en]

Employee health is becoming increasingly focused as lacking health cause unnecessary costs while better health has been related to higher quality and performance. This paper reports a study in the wellness sector. As this industry has health as its business mission, it might be reasonable to assume that it is populated by health conscious individuals. The purpose has been to investigate health creating dimensions in the wellness industry. Seven leading Swedish SPA-hotels have been studied using a novel methodology based on the quality café-method. This method has the ‘world café-method’ at its basis but has been developed by inclusion of quality management methods. Quality cafés focusing on health creating aspects have been carried out at the seven hotels with staff from different departments as participants. The resulting data were analysed with the constant comparative method from the grounded theory approach. As a result four dimensions of employee health have been defined. In the paper, the dimensions are described and related to theories of quality management and health promotion. The findings should be valuable for the theoretical understanding of health creating factors in the wellness industry as well as for managers striving to improve the health status of their employees.

sted, utgiver, år, opplag, sider
Toulon-Verona Conference , 2013.
Emneord [en]
Employee health, Wellness industry, SPA-hotels, quality café, quality management, health promotion
HSV kategori
Forskningsprogram
TEKNIK, Kvalitetsutveckling
Identifikatorer
URN: urn:nbn:se:hv:diva-5682ISBN: 9788890432736 (tryckt)OAI: oai:DiVA.org:hv-5682DiVA, id: diva2:659095
Konferanse
16th Toulon-Verona Conference “Excellence in Services” 29 – 30 August 2013, Ljubljana - Slovenia
Tilgjengelig fra: 2013-10-24 Laget: 2013-10-24 Sist oppdatert: 2019-11-26bibliografisk kontrollert

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Lagrosen, YvonneLagrosen, Stefan

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Totalt: 257 treff
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