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Internal Digital Divide in Organizations
Högskolan Väst, Institutionen för ekonomi och it, Avd för datavetenskap och informatik. (LINA)ORCID-id: 0000-0003-3914-3212
2012 (engelsk)Inngår i: E-Governance and Civic Engagement: Factors and Determinants of E-Democracy / [ed] Aroon Manoharan & Marc Holzer, Hershey, US: Information Science Reference, 2012, s. 235-250Kapittel i bok, del av antologi (Fagfellevurdert)
Abstract [en]

In this chapter, internal digital divide problems in organizations are identified and discussed. A longitudinal case study focusing on the implementation of e-Government at a public organization in Sweden is used as a starting-point for the discussion. Although the general use of information and communication technology is very high in Sweden there are still problems with digital divide. Such problems could hamper the implementation process of e-Government. In the case study the older employees were especially stressed and had problems to renewing their competencies and adapting to new working situations due to the implementation of e-Government. Internal digital divide is however a complex phenomenon and involve aspects of learning, motivation, professionalization, management strategies and organizational culture. Some ways of bridging the internal digital divide problems are discussed. Soft systems methodology could be used for analysis and change of internal digital divide aspects involving a discussion with the concerned communities.

sted, utgiver, år, opplag, sider
Hershey, US: Information Science Reference, 2012. s. 235-250
Emneord [en]
Digital Divide, coping and sense-making strategies, information systems, organizational culture, e-Government, professionalization, internal digital divide
HSV kategori
Forskningsprogram
SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
URN: urn:nbn:se:hv:diva-4626DOI: 10.4018/978-1-61350-083-5.ch012ISBN: 978-1-61350-083-5 (tryckt)OAI: oai:DiVA.org:hv-4626DiVA, id: diva2:551912
Tilgjengelig fra: 2012-09-12 Laget: 2012-09-12 Sist oppdatert: 2019-11-28bibliografisk kontrollert

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Totalt: 321 treff
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  • de-DE
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