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Examining the performance of AR technologies to provide instructions for operators: a study at Siemens
University West, School of Business, Economics and IT, Divison of Informatics.
University West, School of Business, Economics and IT, Divison of Informatics.
2020 (English)Independent thesis Basic level (degree of Bachelor), 10 credits / 15 HE creditsStudent thesis
Abstract [sv]

Siemens Industrial Turbomachinery AB är intresserade av att digitalisera deras arbetsprocesser. Således är syftet med denna studie att undersöka om AR presterar bättre än papper som en instruktionsmetod för operatorer på Siemens i Trollhättan. För att kunna svara på frågan "Hur väl presterar Augmented Reality (AR) teknik som instruktionsmetod till skillnad från papper för operatorer i en produktionsmiljö?", har två kvalitativa metoder tillämpats. Datainsamling skedde med hjälp av observationer och semi-strukturerade intervjuer för analys tillstudien.

Vårt val av teoretiskt ramverk tillämpades inte endast för att undersöka prestanda, det användes även för undersökning av operatörernas vilja att införa AR som en instruktionsmetod.

Resultaten från denna studie visar att AR presterade bättre som en instruktionsmetod och att operatörerna hade en positiv inställning vid användning av AR. Däremot, är det fortfarande oklart hur väl denna teknologi kommer att accepteras. Detta beror huvudsakligen på faktum att framtida förbättringar behöver utföras när det kommer till hårdvara och avsaknaden av skräddarsydda applikationer för operatörernas behov.

Abstract [en]

Siemens Industrial Turbomachinery AB is interested in digitizing their current work processes. Therefore, the reason for this study is to examine if AR performs better than paper as an instruction method for operators at Siemens in Trollhättan. In order to answer the question "How well does Augmented Reality (AR) technology perform compared to physical papers as an instruction method for operators in a production environment?", two qualitative methods have been applied. Data was collected by using observations and semi-structured interviews for the analysis of this study.

Our choice of theoretical framework was not only applied for evaluating the performance, but also the operators' willingness to adopt AR as a form of instruction method.

The findings from the results show that AR performs better as an instruction method and that the operators had a positive attitude when using AR. However, it is still unclear how well this technology will be accepted. This is mainly due to the fact that future improvements still need to be made to the hardware and the lack of customized applications for the operators' needs.

Place, publisher, year, edition, pages
2020. , p. [36]
Keywords [en]
Manufacturing, Technology, Augmented reality, Industry 4.0, Operators, Technical documentation, TAM, Head-mounted display
Keywords [sv]
Tillverkning, Teknologi, Augmented Reality, Industri 4.0, Operatörer, Teknisk dokumentation, TAM, Huvudburen display.
National Category
Information Systems
Identifiers
URN: urn:nbn:se:hv:diva-15285Local ID: EXI500OAI: oai:DiVA.org:hv-15285DiVA, id: diva2:1449764
Subject / course
Informatics
Educational program
Systemutveckling - IT och samhälle
Supervisors
Examiners
Available from: 2020-07-21 Created: 2020-06-30 Last updated: 2020-07-24Bibliographically approved

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