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Patienters upplevelse av trygghet i vården: vad skapar trygghet?
University West, Department of Health Sciences, Section for nursing - undergraduate level.
University West, Department of Health Sciences, Section for nursing - undergraduate level.
2016 (Swedish)Independent thesis Basic level (professional degree), 10 credits / 15 HE creditsStudent thesisAlternative title
Patients’ perception of safety in care : what create safety? (English)
Abstract [en]

Background: When an individual is cared for in a hospital, which is a new and unknown environment, this can create feelings of uncertainty and insecurity for some. Insecurity can lead to a feeling of pressure and makes the caring more difficult. This can therefore worsen the recovery for the patient.

Aim: The aim of this study was to illuminate the patient's perceived experience of safety at hospital.

Method: A literature based study was done based on ten qualitative articles among men- and women at hospital.

Result: The study showed that the feeling of safety could be experienced when the patient felt confirmed, the patient feels involved in their own care and when nursing staff cares for the patient. To felt safe is also found in how patients perceive their environment through the hospital's physical and social environment. The result of the articles were presented in two main themes; the meaning of the caring relationship and presence of others.

Conclusion: There was several factors that contribute to the feeling of safety for the patient in hospital care. Patients’ feelings of safety can be experienced by acts such as to be confirmed by the care giving staff, the patient's opportunity to be involved and when the patient feels cared about.

Abstract [sv]

Examensarbetet har för avsikt att belysa patienters upplevda erfarenhet av trygghet vid sjukhusvård. Trygghet är ett filosofiskt begrepp med olika innebörder och upplevs olika från individ till individ. Trygghet kan delas in i både inre och yttre trygghet där den inre tryggheten skapas av positiva minnen från barndomen såsom minnen från en vacker sommardag. Inre trygghet kan också skapas i vuxen ålder av positiva erfarenheter såsom bli väl bemött och omhändertagen under sjukhusvården.

Yttre trygghet kan ses såsom miljön patienten har runt sig. Detta examensarbete benämner det som den sociala och fysiska miljön. Den sociala miljön skapas av närvaro av närstående, andra patienter och vårdpersonal. Den fysiska miljön handlar om hur sjukhusmiljön är utformad och påverkar den sociala miljön.

Resultatet från de tio vetenskapliga artiklarna inkluderade i examensarbetet visar att upplevelse av trygghet är associerad med upplevelsen av vårdrelationen och relationen till andra signifikanta personer. Det framkommer att upplevelse av trygghet påverkas av graden av delaktighet i vården, relationen till personalen och närstående samt den fysiska vårdmiljön.

Place, publisher, year, edition, pages
2016. , p. 26
Keywords [en]
Environment, Feeling safe Patients attitudes, Patients experience, Safety
National Category
Nursing
Identifiers
URN: urn:nbn:se:hv:diva-10667Local ID: EXO502OAI: oai:DiVA.org:hv-10667DiVA, id: diva2:1072548
Subject / course
Nursing science
Educational program
Nursing Programme
Supervisors
Examiners
Available from: 2017-02-08 Created: 2017-02-08 Last updated: 2017-03-03Bibliographically approved

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