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Norström, L., Bernhard, I. & Lundh Snis, U. (2019). Boundaries of Logics in Municipality Communicators' Facebook Practice: Towards a New Public Service Competence. In: Proceedings of the 52nd Hawaii International Conference on System Sciences 2019: . Paper presented at 52nd Hawaii International Conference on System Sciences 2019 (pp. 3097-3106).
Öppna denna publikation i ny flik eller fönster >>Boundaries of Logics in Municipality Communicators' Facebook Practice: Towards a New Public Service Competence
2019 (Engelska)Ingår i: Proceedings of the 52nd Hawaii International Conference on System Sciences 2019, 2019, s. 3097-3106Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

With an increased use of external online platforms, digital government logics are gradually intertwined with external, algorithmic, crowd-influenced value logics of social media platforms. This new scene especially affects administration, which can no longer neutrally deliver public service, but becomes involved in processes of consideration and judging what rules and traditions seem most appropriate in the situation.Through deep interviews and workshops with municipal communicators, we examine this balancing act when communicators use social media for external communication. We use a practice perspective to characterize and conceptualize an emerging approach to public service.

Nyckelord
Public Service, Social Media Platforms, Digital Government, Public Administration, Communicators, Value Logics, Practice Perspective
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Forskningsämne
Arbetsintegrerat lärande; SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
urn:nbn:se:hv:diva-13576 (URN)978-0-9981331-2-6 (ISBN)
Konferens
52nd Hawaii International Conference on System Sciences 2019
Tillgänglig från: 2019-02-21 Skapad: 2019-02-21 Senast uppdaterad: 2019-12-10Bibliografiskt granskad
Lundh Snis, U. & Hattinger, M. (2019). Contextualizing Competence And Learning For Industry 4.0. In: L. Gómez Chova, A. López Martínez, I. Candel Torres (Ed.), INTED2019 Proceedings: 13th International Technology, Education and Development Conference Valencia, Spain. 11-13 March, 2019. Paper presented at INTED2019 13th International Technology, Education and Development Conference Valencia, Spain. 11-13 March, 2019 (pp. 6923-6931). Valencia: The International Academy of Technology, Education and Development
Öppna denna publikation i ny flik eller fönster >>Contextualizing Competence And Learning For Industry 4.0
2019 (Engelska)Ingår i: INTED2019 Proceedings: 13th International Technology, Education and Development Conference Valencia, Spain. 11-13 March, 2019 / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, Valencia: The International Academy of Technology, Education and Development, 2019, s. 6923-6931Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

Industrial work is under restructuring due to digitalization and automation. Technological leaps have led to paradigm shifts, and today with increased digitalization many companies are facing Industry 4.0 through disruptive technologies (Lasi et al, 2014). Through smarter industrial solutions such as Internet of Things (IoT), interconnected machines enable continuous data production and interaction with their environment in new ways Kagerman et al., 2013). Not only through robots, but also through all types of digital devices - which require some form of information interpretation as well as human operation and interaction. The human role in such "technology-talking" work situation will affect the workers way of decision-making and business operations. New work situations include handling continuous information flows and use of various digital technologies as their main production tool. Information judgment, decision-making authority, work incentives and the provision of knowledge creation will form work-training models in the industry 4.0 companies' operations. Hence, increased digitalization push competence development of workers and employees, and to be organized as an integrated combination of engineering knowledge and practical skills (Billet, 2001; Illeris, 2003). New professional competences and skills are needed to master digitalized transformation, which put pressure on manufacturing companies to plan for future transformative professions (Susskind & Susskind, 2015).In what way will digitalization in general and IoT in particular change industrial work and its conditions for competence development and learning? This question is asked and contextualised in two industrial cases, which represent different instances of production lines that is now undergoing industry 4.0. The findings are based on empirical data collections through interviews, observations as well as field- and meeting notes. Early results show that the advancements of digital technologies need to go hand in hand with competence development approaches. The findings show how industry 4.0 initiatives are perceived and adopted by various stakeholder groups. Interviewed managers are stressing the increased need of digitalized data and immediate decision support. As new work conditions based on software-oriented and data-driven initiatives emerge, new learning logics are needed. From these various "pictures" of Industry 4.0 initiatives we contribute with a discussion about prerequisites and implications for competence and learning for industry 4.0 transformations.

Ort, förlag, år, upplaga, sidor
Valencia: The International Academy of Technology, Education and Development, 2019
Nyckelord
industry 4.0, competence, workplace learning, internet of things, digital transformation, innovation, manufacturing companies
Nationell ämneskategori
Lärande
Forskningsämne
Arbetsintegrerat lärande; Produktionsteknik
Identifikatorer
urn:nbn:se:hv:diva-15059 (URN)10.21125/inted.2019 (DOI)978-84-09-08619-1 (ISBN)
Konferens
INTED2019 13th International Technology, Education and Development Conference Valencia, Spain. 11-13 March, 2019
Tillgänglig från: 2020-03-16 Skapad: 2020-03-16 Senast uppdaterad: 2020-03-17Bibliografiskt granskad
Lundh Snis, U., Arghavan Shahlaei, C. & Hattinger, M. (2019). Knowing the Practice of Industry 4.0 Through Industrial Work-integrated Learning. In: Book of abstracts: 11th International Conference on Research Work & Learning (RWL11). Paper presented at 11th International Conference on Research Work & Learning (RWL11), (pp. 72-73).
Öppna denna publikation i ny flik eller fönster >>Knowing the Practice of Industry 4.0 Through Industrial Work-integrated Learning
2019 (Engelska)Ingår i: Book of abstracts: 11th International Conference on Research Work & Learning (RWL11), 2019, s. 72-73Konferensbidrag, Muntlig presentation med publicerat abstract (Refereegranskat)
Abstract [en]

In this article we analyze three manufacturing organizations' manifested expressions of different workplace initiatives related to industry 4.0. Key representatives in these organizations raise their concerns regarding changed content and forms of work as an answer to increased automation and digitalization. The wave of industry 4.0 includes smarter industrial solutions such as internet-based networks so that organizations can use connectivity of machines that can tie product development and continuous data productionwith the factory environment in new ways. Hence, the industrial work environment is under restructuring and industrial companies' work conditions are being transformed. In this article we ask the question: How do industry practitioners that currently are engaged in the transformation processes related to industry 4.0 initiatives perceive their work? Based on interviews with key representatives of three global manufacturing companies we will discuss 73 implications for industrial work-integrated learning (I-WIL) that takes into account the companies' transformative need to rethink their industrial operations and learning mindsets. We found that the introduction of disruptive digital technologies drastically changes the companies' operations. Leaders' management needs to be synchronized with practitioners' new work situations and their learning opportunities.

Nyckelord
industrial work-integrated learning, industry 4.0, manufacturing industry, sociomateriality, work transformations
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning Produktionsteknik, arbetsvetenskap och ergonomi
Forskningsämne
Arbetsintegrerat lärande; Produktionsteknik
Identifikatorer
urn:nbn:se:hv:diva-15026 (URN)
Konferens
11th International Conference on Research Work & Learning (RWL11),
Tillgänglig från: 2020-03-02 Skapad: 2020-03-02 Senast uppdaterad: 2020-03-04Bibliografiskt granskad
Norström, L., Arghavan Shahlaei, C., Johansson, L.-O., Islind, A. S. & Lundh Snis, U. (2019). New Logics of Ethics in the Age of Digital Platforms: Design Fictions of Autonomous Cars. In: Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters: . Paper presented at 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters, 8 - 12 June 2019, Salzburg, Austria. European Society for Socially Embedded Technologies (EUSSET), 3
Öppna denna publikation i ny flik eller fönster >>New Logics of Ethics in the Age of Digital Platforms: Design Fictions of Autonomous Cars
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2019 (Engelska)Ingår i: Proceedings of the 17th European Conference on Computer-Supported Cooperative Work-Demos and Posters, European Society for Socially Embedded Technologies (EUSSET) , 2019, Vol. 3Konferensbidrag, Poster (med eller utan abstract) (Refereegranskat)
Abstract [en]

Autonomous cars are the first major examples of Artificial Intelligence (AI) in everyday life. When cars are transformed into platforms,new service relationships emerge between car companies and the car users. These relationships generate gains and catches for both parts related to how physical and non-physical resources are exchanged in the sharing economy; how integrity is negotiated; and how responsibility is delegated when AI enables the car to take over most of the driving. With a "car as a platform approach", in this paper, we present a design fiction on ethical implications for citizens' daily lives with autonomous cars

Ort, förlag, år, upplaga, sidor
European Society for Socially Embedded Technologies (EUSSET), 2019
Serie
Reports of the European Society for Socially Embedded Technologies, ISSN 2510-2591 ; 2
Nyckelord
Autonomous Cars, Digital platforms
Nationell ämneskategori
Människa-datorinteraktion (interaktionsdesign) Produktionsteknik, arbetsvetenskap och ergonomi Programvaruteknik
Forskningsämne
SAMHÄLLSVETENSKAP, Informatik; Arbetsintegrerat lärande
Identifikatorer
urn:nbn:se:hv:diva-14562 (URN)10.18420/ecscw2019_p08 (DOI)
Konferens
17th European Conference on Computer-Supported Cooperative Work-Demos and Posters, 8 - 12 June 2019, Salzburg, Austria
Tillgänglig från: 2019-10-14 Skapad: 2019-10-14 Senast uppdaterad: 2019-10-30Bibliografiskt granskad
Kolbaek, D. & Lundh Snis, U. (2019). Online learning: "In between" University studies and professional work. Nordic Studies in Education, 39(2), 164-180
Öppna denna publikation i ny flik eller fönster >>Online learning: "In between" University studies and professional work
2019 (Engelska)Ingår i: Nordic Studies in Education, ISSN 1891-5914, E-ISSN 1891-5949, Vol. 39, nr 2, s. 164-180Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

This study explores learning when professionals return to education and use their professional work experience to fulfil their study objectives. The research question is: How do students learn from experiences in two contexts-a master’s course at a university and their organisations of employment-by attending a blended learning course? The study builds on Engeström’s (2001) expansive learning model of two interacting activity systems, namely, the students’ master’s degree programme and their professional workplaces. As the study context is an online learning environment it follows a "netnographic" approach. The findings show that the students integrated requirements from their university studies with interventions in their professional work situations. The online learning environment enabled reification of reflections which the students could use later in their study and supported them to become more skilled professionals and influencers in their organisations of employment. © Universitetsforlaget.

Nyckelord
Expansive learning, netnography, learning community, proactive review, technology-mediated learning
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik Pedagogiskt arbete
Forskningsämne
Arbetsintegrerat lärande; SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
urn:nbn:se:hv:diva-14489 (URN)10.18261/issn.1891-5949-2019-02-06 (DOI)2-s2.0-85071935956 (Scopus ID)
Tillgänglig från: 2019-10-02 Skapad: 2019-10-02 Senast uppdaterad: 2020-01-17Bibliografiskt granskad
Arghavan Shahlaei, C., Lundh Snis, U. & Stenmark, D. (2019). Organizing in the age of digital product platforms: The work of integrated vehicle control engineers. Paper presented at 5th International Workshop on Socio-Technical Perspective in IS Development, STPIS 2019; Stockholm; Sweden; 10 June 2019. CEUR Workshop Proceedings, 2398, 17-25
Öppna denna publikation i ny flik eller fönster >>Organizing in the age of digital product platforms: The work of integrated vehicle control engineers
2019 (Engelska)Ingår i: CEUR Workshop Proceedings, ISSN 1613-0073, E-ISSN 1613-0073, Vol. 2398, s. 17-25Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

As flexibility and generativity of digitized information continuously afford new possibilities, a significant challenge for organizations becomes pinpointing practices that are befitting from various aspects. Two overarching digitization eras have so far determined the greatness of the challenge for organizations; 'computerization', and 'the Internet'. Today, a third era of digitization is marked by the emergence of digitized products. As increasing numbers of code line and software are being incorporated in previously physical products such as cars, they can be used as complete products on one layer, and simultaneously turn into platforms enabling other firms to develop and integrate new components, content, or services on another layer. As digital product platform's multiple design layers need to be open to various applications and agendas, their development requires new justifications and approaches for organizing work. By applying a Neo Socio-Technical Systems frame of reference on the work of engineers as they engage in developing digitized products, we 1. discuss changes of work and organizing along three eras of digitization, 2. provide a rich empirical instance by identifying what steps engineers take in preparation for developing digital product platforms, and 3. discuss the implications of these steps for the literature on practice and organizing. ©Copyright held by the author(s).

Ort, förlag, år, upplaga, sidor
CEUR-WS, 2019
Nyckelord
Analog to digital conversion; Control system synthesis; Digital integrated circuits; Engineers, Complete products; Digital products; Frame of reference; Integrated vehicle controls; Neo-STS; Physical products; Sociotechnical systems; Work structures, Product design
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik
Forskningsämne
Arbetsintegrerat lärande; SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
urn:nbn:se:hv:diva-14486 (URN)2-s2.0-85069502156 (Scopus ID)
Konferens
5th International Workshop on Socio-Technical Perspective in IS Development, STPIS 2019; Stockholm; Sweden; 10 June 2019
Tillgänglig från: 2019-10-01 Skapad: 2019-10-01 Senast uppdaterad: 2020-01-17Bibliografiskt granskad
Islind, A. S., Lundh Snis, U., Lindroth, T., Lundin, J., Cerna, K. & Steineck, G. (2019). The Virtual Clinic: Two-sided Affordances in Consultation Practice. Computer Supported Cooperative Work, 28(3-4), 435-468
Öppna denna publikation i ny flik eller fönster >>The Virtual Clinic: Two-sided Affordances in Consultation Practice
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2019 (Engelska)Ingår i: Computer Supported Cooperative Work, ISSN 0925-9724, E-ISSN 1573-7551, Vol. 28, nr 3-4, s. 435-468Artikel i tidskrift (Refereegranskat) Published
Abstract [en]

Telecare has the potential to increase the quality of care while also decreasing costs. However, despite great potential, efficiency in care practices and cost reduction remain hypothetical. Within computer supported cooperative work (CSCW), one focus of telecare research has been on awareness support in distributed real-time communication in comparison to physical meetings since face-to-face consultations have been known as the “gold standard” of conducting care. Research has shown that it is hard to maintain qualities such as awareness through video-mediated meetings. In this research, the goal has not been to mimic the qualities of face-to-face consultations but rather to document the qualities of three types of patient meetings (consultations) and to understand in what kinds of situations each consultation type is a viable option. In this paper, we focus on the essential qualities of i) face-to-face consultations, ii) video-based consultations, and iii) telephone consultations and shed light on their affordances. The research contribution includes an extension of the affordance lens to incorporate socio-technical, two-sided affordances, that constitute important aspects for understanding complexity when heterogeneous actors co-existing in a practice, where affordances can differ for different “sides” in the complex practice—a view that is fruitful when dealing with heterogeneous actors and a set of analog and digital tools in a practice.

Nyckelord
telecare, telehealth, virtual clinic, affordances, practice, qualities, two-sided affordances, multi-sided affordances, consultations
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Forskningsämne
SAMHÄLLSVETENSKAP, Informatik; Arbetsintegrerat lärande
Identifikatorer
urn:nbn:se:hv:diva-13910 (URN)10.1007/s10606-019-09350-3 (DOI)000473162800006 ()2-s2.0-85066158115 (Scopus ID)
Tillgänglig från: 2019-06-05 Skapad: 2019-06-05 Senast uppdaterad: 2020-02-03Bibliografiskt granskad
Arghavan Shahlaei, C. & Lundh Snis, U. (2019). What competence is not. In: Kristina Johansson (Ed.), VILÄR 5-6 december 2019, University West, Trollhättan: Abstracts. Paper presented at VILÄR 5-6 december 2019, University West, Trollhättan. Trollhättan: University West
Öppna denna publikation i ny flik eller fönster >>What competence is not
2019 (Engelska)Ingår i: VILÄR 5-6 december 2019, University West, Trollhättan: Abstracts / [ed] Kristina Johansson, Trollhättan: University West , 2019, s. -3Konferensbidrag, Muntlig presentation med publicerat abstract (Övrigt vetenskapligt)
Abstract [en]

The ambitions of organizational scholarship to enhance employee's performance is viewed as a process of moving from controlling workers to empowering them, from giving orders to creating participatory interactions.These movements are usually pursued in the shadow of a supposed scientific management exactness that aim for a higher performance. However, such ambitions often ultimately translate into organizational efficiency in the sense of less input for more output in performing certain tasks, or in terms of creating customer value. In this scenario, no matter how capable employees are in performing a range of tasks related to a knowledge area, their performance is always evaluated relative to tasks specific to the context of the given organization and dependent upon its demands.

In this study, we examine a highly innovative industrial context, where the arrangement of human competence, and modern agile management processes are implemented with hopes of employee empowerment. Through in-depth interviews, we illustrate how the engineers' presumptions for individual competence development are often at odds with the requirements of performing in the context of their organization.This is while, the agile management processes have famously accommodated the engineers with high levels of freedom to engage in their personal interest areas and to continue learning in that direction. Towards the end, we argue that, although closely entangled, employees' 'competence' and 'performance' refer to distinct grounds.By distinguishing the two terminologies, we aim at voicing both the employees' concerns with developing their competence, as well as the managerial consideration to obtain "competent" performance. Our study contributes to both the management literature on competence at work, as well as studies of workplace learning.

Ort, förlag, år, upplaga, sidor
Trollhättan: University West, 2019
Nyckelord
Interaction, workplace larning
Nationell ämneskategori
Lärande
Forskningsämne
Arbetsintegrerat lärande; SAMHÄLLSVETENSKAP, Pedagogik
Identifikatorer
urn:nbn:se:hv:diva-14877 (URN)978-91-88847-43-0 (ISBN)978-91-88847-44-7 (ISBN)
Konferens
VILÄR 5-6 december 2019, University West, Trollhättan
Tillgänglig från: 2020-01-20 Skapad: 2020-01-20 Senast uppdaterad: 2020-01-20Bibliografiskt granskad
Gellerstedt, M., Gellerstedt, V., Bernhard, I., Bernhardsson, L., Lundh Snis, U. & Vallo Hult, H. (2019). Work-Integrated Learning: Impact of Individual and organizational Digitalization on Knowledge management and Expertise Sharing. In: L. Gómez Chova, A. López Martínez, I. Candel Torres (Ed.), INTED2019 Proceedings: . Paper presented at INTED2019, 13th annual International Technology, Education and Development Conference, Valencia, 11th, 12th and 13th of March, 2019. (pp. 3601-3609).
Öppna denna publikation i ny flik eller fönster >>Work-Integrated Learning: Impact of Individual and organizational Digitalization on Knowledge management and Expertise Sharing
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2019 (Engelska)Ingår i: INTED2019 Proceedings / [ed] L. Gómez Chova, A. López Martínez, I. Candel Torres, 2019, s. 3601-3609Konferensbidrag, Publicerat paper (Refereegranskat)
Abstract [en]

The primary aim with this study was to examine the impact of digitalization and the use of ICT for knowledge sharing in an organization. A secondary aim was to further develop knowledge management models to also include collaborative knowledge production and expertise sharing. Based on such a model, we developed a questionnaire answered by 265 respondents. We found that the relationship between using ICT for knowledge sharing was correlated to knowledge sharing also when adjusted for established factors like organisational climate and social norms. We conclude that digitalization, both individually and on an organisational level is an important asset for knowledge management, and that the use of ICT could support knowledge sharing beyond known and established important factors.

Nyckelord
Knowledge management, digitalization, work-integrated learning
Nationell ämneskategori
Systemvetenskap, informationssystem och informatik med samhällsvetenskaplig inriktning
Forskningsämne
Arbetsintegrerat lärande; SAMHÄLLSVETENSKAP, Informatik; SAMHÄLLSVETENSKAP, Informatik
Identifikatorer
urn:nbn:se:hv:diva-13816 (URN)978-84-09-08619-1 (ISBN)
Konferens
INTED2019, 13th annual International Technology, Education and Development Conference, Valencia, 11th, 12th and 13th of March, 2019.
Tillgänglig från: 2019-04-30 Skapad: 2019-04-30 Senast uppdaterad: 2019-04-30Bibliografiskt granskad
Arvemo, T., Bernhard, I., Lundh Snis, U., Olsson, A. K. & Torsein, E. (2018). Att utveckla Lysekils centrum tillsammans: utmaningar och möjligheter. Trollhättan: Högskolan Väst
Öppna denna publikation i ny flik eller fönster >>Att utveckla Lysekils centrum tillsammans: utmaningar och möjligheter
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2018 (Svenska)Rapport (Övrigt vetenskapligt)
Abstract [sv]

Denna studie designades och analyserades av Högskolan Väst 2016-2017. Undersökningen kompletterar den besökar- och boendestudie som Högskolan Väst tidigare genomförde inom projektet i Lysekil under sensommaren 2016 (se Högskolan Väst Rapport 2 Urban Platsinnovation Besökar- och boendestudie i Lysekil sensommaren 2017). Denna studie genomfördes under tiden 26 maj - 11 augusti 2017 med 363 svarande respondenter, varav 165 var besökare och 198 permanent boende i Lysekil. Syftet med studien var att öka kunskapen om både besökares och boendes uppfattningar om Lysekil. Högskolan Väst har även genomfört en intervjustudie med centrumaktörer i Lysekil under 2017 (se Högskolan Väst Rapport 4 Urban Platsinnovation Att utveckla Lysekils centrum tillsammans - utmaningar och möjligheter). Studierna1 avser även att bidra gränsöverskridande inspiration samt vara ett underlag för planering och utveckling av kommande centrumutvecklande aktiviteter såväl inom som utanför projektets regi.Undersökningen visar att besökare framför allt kommer till Lysekil för att koppla av och är nöjda med sitt besök i Lysekil samt med service och utbud, stadsmiljö och faciliteter. En stor majoritet av besökarna har besökt Lysekil innan och anger att de kommer att besöka Lysekil igen. Av de besökare är det 88% som sannolikt kommer rekommendera andra ett besök i Lysekil. Ungefär hälften av besökarna bor mer än 10 mil från Lysekil.De permanent boende i Lysekil är också nöjda med utbudet av restauranger, kvalitén på både maten och servicen. De boende var också nöjda med servicen i butikerna men ställde sig neutrala till utbudet av butiker. Det största missnöjet bland de permanent boende i Lysekil finns kring parkeringssituationen.Studien är i stort samstämmig med den besökar- och boendeundersökning som genomfördes 2016.Ett stort antal förbättringsförslag ges av respondenterna och finns redovisade i rapporten. Dessa förslag är allt från konkreta till visionära.Det är vår rekommendation att denna rapport ihop med rapporten från undersökningen 2016 (se Högskolan Västs Rapport 2) delges och diskuteras med de aktörer och nätverk som finns i Lysekil i arbetet i att ta fram nya centrumutvecklande aktiviteter.

Ort, förlag, år, upplaga, sidor
Trollhättan: Högskolan Väst, 2018. s. 40
Serie
Högskolan Väst rapport - Urban platsinnovation ; 4
Nationell ämneskategori
Företagsekonomi
Forskningsämne
SAMHÄLLSVETENSKAP, Företagsekonomi; SAMHÄLLSVETENSKAP, Informatik; SAMHÄLLSVETENSKAP, Nationalekonomi
Identifikatorer
urn:nbn:se:hv:diva-13088 (URN)
Projekt
Urban Platsinnovation
Forskningsfinansiär
Interreg Sverige-Norge
Tillgänglig från: 2018-11-05 Skapad: 2018-11-05 Senast uppdaterad: 2019-10-24Bibliografiskt granskad
Organisationer
Identifikatorer
ORCID-id: ORCID iD iconorcid.org/0000-0002-6101-3054

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